At Clicked, I had the opportunity to reimagine how career learners navigate and engage with an online education platform, transforming clunky user flows into seamless, intuitive experiences. As the sole UX Designer, I was responsible for user research, wireframing, prototyping, interaction design, and high-fidelity designs, collaborating closely with stakeholders to deliver impactful solutions.

I conducted a detailed audit of user flows for learners, partners, and coaches, identifying inefficiencies and pain points. By redesigning the account creation process, I reduced clicks from four to one, streamlined form inputs, and introduced a guided wizard that broke down overwhelming steps into manageable parts. I also optimized navigation to ensure a clear and intuitive experience, enabling users to easily access the platform’s core learning experiences.

Using an iterative approach and leveraging market insights, I designed new pages, dashboards, and program flows, all tailored to user needs. My work delivered seamless interactions and improved engagement, aligning Clicked’s mission with exceptional product design.

A more in-depth walkthrough available upon request.